Reports 18 Sep 2023

CER Ticketing Roadmap - 2nd progress report

The CER Ticketing Roadmap was published in autumn 2021 and embodies the members’ vision of railway ticketing and distribution by 2025 and 2030. The Roadmap establishes concrete actions to further improve the experience of rail passengers in the Single European Railway Area and is a key indication of the sector’s commitment to the European Union’s climate and growth goals.

This second  progress report is based on an online survey carried out amongst CER passenger railways in the spring of 2023 and provides valuable insights on the implementation of the Roadmap. Survey turnout has improved versus the first survey undertaken in autumn 2022. This time, 21 of 29 CER member railways representing 94% of CER passenger traffic participated. The responding railways largely reconfirmed their individual implementation timelines, with only a very few, non-mission critical delays reported. 

Download the report below to read more.