Another step towards improving the passenger experience in international rail transport!
Cesare Brand, Secretary General of CIT, said: “The AJC is another important step towards improving the customer experience in international rail transport; The aim is for all railways concerned to adopt this agreement. Passengers should take for granted a simple, European sector solution for connection interruptions.”
Alberto Mazzola, CER Executive Director, said: “All CER members in September 2021 agreed to offer to passengers by 2025 a seamless experience when searching, selecting, buying and using rail services, including first and last mile, with access to real time information, ticket purchasing, and guidance in case of travel disruption. With the CIT Agreement on Journey Continuation, the rail sector moves ahead with a concrete step. More will follow, also in terms of investments, after the Open Sales and Distribution Model (OSDM) – developed by the sector within the International Union of Railways (UIC) – is recognised by the European institutions and further transposed into technical regulation.”
* Participating undertakings: BLS, ČD, CFL, DB, DSB, NS, ÖBB, Renfe, SBB/CFF, SJ, SNCB/NMBS, SNCF, SŽ, Trenitalia, ŽSSK