CER Ticketing Roadmap

Thursday, 30 September 2021

European railways realise that the railway system is a fundamental pillar to reach the European carbon emission goals of the ‘European Green Deal’ and therefore we will actively contribute to its successful implementation. In order to achieve the necessary modal shift, we will need to focus on different areas. The focus of this paper is on further improving the customer experience when planning, booking and travelling internationally by rail. While national journeys are quite easily arranged, today booking a train ticket for an international journey can leave much to be desired. Therefore, the railway undertakings commit to improve international ticketing for rail in the broadest sense.

Read more about our long-term vision and the work to enable it in our position paper below.